She's been on both sides of the hospital bed.

Kim Feth is a social worker (BSW) with 23 years inside the healthcare system—13 as a hospital social worker, 10 in medical billing. She's been the professional at the bedside. She's also been the family member in the waiting room. She knows exactly where the gaps are.

Credentials: Bachelor of Social Work (BSW) · 13 years as a hospital social worker · 10 years in medical billing · 23 years combined.

Six months after her husband's medical crisis started, he told her: “I wish we could take everything you know from your social work degree, plus everything you know from medical billing, plus everything we just learned going through this—and use all of it to help other people.”

Kim laughed it off. “Yeah, but when would we? We both work full time.”

Five days later, Kim was laid off. She walked out of her office smiling and said, “I know what I'm going to do with the rest of my life. And it's going to be awesome.”

And Healthcare Survival Kit was born.

What Kim does:

You can see a crisis coming, but you don't know how to prepare for it. Kim builds the plan before you need it.

You're in the middle of a crisis, making huge decisions with half the information and no one mapping your options. Kim maps them.

You brought your person home, and now you're on your own to keep them safe and rebuild a life. Kim builds the after-plan with you.

You're staring at a mountain of bills and denials, scared you're about to pay money you don't owe. Kim goes through every line and fights what's wrong.

What Kim doesn't do: she is not a doctor, PA-C, NP, or pharmacist. She doesn't give medical advice, make diagnoses, run clinical exams, or prescribe medications.

The result: you get the plan before the crisis, the map through it, the after that keeps your person safe, and every dollar accounted for.